Best Auto Repair, Libertyville

CONTACT US

847-362-8905 | 1076 E Park Ave Libertyville, IL 60048

YOUR RIGHTS

YOUR RIGHTS

Know your rights when it comes to vehicle repair and maintenance.

Did you know?

  • You are not required to take your vehicle to the dealer in order to maintain your warranty.
  • A warranty cannot require the use of a specific brand of replacement parts offered by your selling dealer.

No matter the brand of vehicle you drive - foreign or domestic - we can help protect you and your vehicle's warranty by providing quality auto parts and service. Our skilled technicians can perform all of your vehicle's maintenance and repairs without voiding your warranty.

Frequently Asked Questions By Owners Of New Or Leased Vehicles

Do I have to use the manufacturer's original equipment parts to keep my warranty valid?


Legally, automakers cannot specify which parts are used to complete your vehicle's service. You may use any brand-name quality parts such as NAPA Auto Parts or AC Delco Auto Parts to replace fan belts, hoses, brakes, exhaust or chassis parts and more.


What do I have to do to keep my car or truck's warranty in effect?


Make sure your vehicle is serviced at the intervals specified in your owner's manual or warranty booklet and keep clear records of your vehicle's maintenance. Be sure to have the date, parts installed, vehicle identification number and mileage recorded on the invoice. Keep these receipts in a safe place. If you have a service log in your owner's manual or warranty booklet, use it.


My car is a leased vehicle. Am I responsible for maintenance?


Even if you lease a vehicle you are responsible for all maintenance and repairs to keep the vehicle in good working order as outlined in the owner's manual.


What parts should be replaced and at what intervals should these services be performed?


Check your owner's manual. It will give you all of the information you need regarding specific parts and service intervals. Make sure to read it thoroughly and note any exceptions or severe service notations. Warranties are there to protect the consumer, but you must follow the requirements.


What if my new car needs repairs other than regularly scheduled maintenance such as a brake job or other repairs? Do I have to return to the dealer for these repairs? What if these repairs are covered under my warranty?


The choice of where to have your car serviced and repaired is yours. However, you will probably have to take the car back to the dealer for any repairs covered under warranty. Thoroughly check your warranty to be certain which repairs are covered.


How does the quality of aftermarket parts compare with original equipment parts?


Some are manufactured by the same supplier and may even be warranted longer than original equipment parts. Aftermarket parts supplied by NAPA or AC Delco meet or exceed manufacturers' specifications.


If I do have a warranty-related problem with a dealership, what rights do I have?


If you have a problem, contact the customer service department of the car manufacturer and ask for assistance. They are concerned with customer satisfaction and may be able to help.

Moberg's Automotive Repair Offers Auto Repair Services You Can Count On!

ASE (Automotive Service Excellence)
Car Talk
NFIB (National Federation of Independent Business)
ACDelco
USAutoForce
Car Care Aware

TESTIMONIALS

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Absolute best auto repair experience that I've ever had. I live in the city, but Moberg's was so trustworthy and knowledgeable that I plan to come all the way up to Libertyville for future repairs. Well worth the extra drive. A++
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Pete and his staff are the best--most knowledgeable, honest, helpful and professional auto repair service I have ever used in 50 years of driving. They are good examples of service to their customers as well as to the LORD.
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I have had alot of repairs done at Mobergs and i know that i can trust them. They have given me honest assessments, telling me when i do need work and when i don't. I live over 45 minutes from there now, but still have my repairs done with them because of the trust factor.
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Moberg's is the only place I will bring my car for repairs. I've had two major repairs done in the past couple months, and each time, Moberg's provides a superior experience. I am always able to get my car in quickly, and I love that they clearly explain each part of the repair to me in plain language that a non-expert like me can understand. I appreciate their efficiency, and they are always so kind and polite when I come to pick up my vehicle.
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This place is fantastic. I was looking for a garage that would not tell me everything is wrong with my car just to sell me something to get their commission. I found that place at Moberg's Automotive. They are honest, friendly, loving people. They gained my trust from the first visit, and I will never go anywhere else if I can help it for as long as I live in the area. When Mr. Pete (the owner) says something needs fixing, it needs fixing. He will even go out of his way to help you. For example, just yesterday, my wife dropped her wedding ring under the passenger seat of my truck. I called Moberg's, scheduled an appointment, went up there, and they got it out. Although I took up their time, energy and space, Mr. Pete refused to accept any payment, saying, smiling, that he was glad to do it for me. This is the kind of experience you will have every time you go to Moberg's Automotive. They are experts, professionals, and friends. You will not regret your visit.
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Reliable, honest, hardworking mechanic's shop run by an honorable Christian man.