Best Auto Repair, Libertyville

CONTACT US

847-362-8905 | 1076 E Park Ave Libertyville, IL 60048

CUSTOMER SERVICE

CUSTOMER SERVICE

Today's cars, light trucks, and sport-utility vehicles are high-tech marvels with digital dashboards, oxygen sensors, electronic computers, unibody construction, and more. They run better, longer, and more efficiently than models of years past.

But when it comes to repairs, some things stay the same. The following tips should help you along the way:

Do your homework before taking your vehicle in for repairs or service.

  • Read the owner's manual to learn about the vehicle's systems and components.
  • Follow the recommended service schedules.
  • Keep a log of all repairs and service.

When you think about it, you know your car better than anyone else. You drive it every day and know how it feels and sounds when everything is right. So don't ignore its warning signals.

Use all of your senses to inspect your car frequently. Check for:

  • Unusual sounds, odors, drips, leaks, smoke, warning lights, gauge readings.
  • Changes in acceleration, engine performance, gas mileage, fluid levels.
  • Worn tires, belts, hoses.
  • Problems in handling, braking, steering, vibrations.
  • Note when the problem occurs.
  • Is it constant or periodic?
  • When the vehicle is cold or after the engine has warmed up?
  • At all speeds? Only under acceleration? During braking? When shifting?
  • When did the problem first start?

Once you are at our location, communicate your findings.

  • Be prepared to describe the symptoms.
  • Carry a written list of the symptoms that you can give us.
  • Resist the temptation to suggest a specific course of repair. Just as you would with your physician, tell us where it hurts and how long it's been that way, but let the technician diagnose and recommend a remedy.

Stay involved. . . Ask questions.

  • Ask as many questions as needed to fully understand your repair. Ask for laymen terms if needed.
  • Don't rush the technician to make an on-the-spot diagnosis. You may ask to be called and apprised of the problem, course of action, and costs before work begins.
  • Before you leave, be sure you understand all shop policies regarding labor rates, guarantees, and acceptable methods of payment.
  • Leave a telephone number where you can be called.

Moberg's Automotive Repair Offers Auto Repair Services You Can Count On!

ASE (Automotive Service Excellence)
Car Talk
NFIB (National Federation of Independent Business)
ACDelco
USAutoForce
Car Care Aware

TESTIMONIALS

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Absolute best auto repair experience that I've ever had. I live in the city, but Moberg's was so trustworthy and knowledgeable that I plan to come all the way up to Libertyville for future repairs. Well worth the extra drive. A++
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Pete and his staff are the best--most knowledgeable, honest, helpful and professional auto repair service I have ever used in 50 years of driving. They are good examples of service to their customers as well as to the LORD.
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I have had alot of repairs done at Mobergs and i know that i can trust them. They have given me honest assessments, telling me when i do need work and when i don't. I live over 45 minutes from there now, but still have my repairs done with them because of the trust factor.
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Moberg's is the only place I will bring my car for repairs. I've had two major repairs done in the past couple months, and each time, Moberg's provides a superior experience. I am always able to get my car in quickly, and I love that they clearly explain each part of the repair to me in plain language that a non-expert like me can understand. I appreciate their efficiency, and they are always so kind and polite when I come to pick up my vehicle.
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This place is fantastic. I was looking for a garage that would not tell me everything is wrong with my car just to sell me something to get their commission. I found that place at Moberg's Automotive. They are honest, friendly, loving people. They gained my trust from the first visit, and I will never go anywhere else if I can help it for as long as I live in the area. When Mr. Pete (the owner) says something needs fixing, it needs fixing. He will even go out of his way to help you. For example, just yesterday, my wife dropped her wedding ring under the passenger seat of my truck. I called Moberg's, scheduled an appointment, went up there, and they got it out. Although I took up their time, energy and space, Mr. Pete refused to accept any payment, saying, smiling, that he was glad to do it for me. This is the kind of experience you will have every time you go to Moberg's Automotive. They are experts, professionals, and friends. You will not regret your visit.
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Reliable, honest, hardworking mechanic's shop run by an honorable Christian man.