MOBERG'S AUTOMOTIVE REPAIR > OUR SHOP > CODE OF ETHICS
847-362-8905 | 1076 E Park Ave Libertyville, IL 60048
CODE OF ETHICS
- To perform high-quality repair service at a fair and just price.
- To offer each customer an honest assessment of necessary maintenance so that customers are never charged for service that they do not need.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To have a sense of personal obligation to each customer.
- To use only products which are safe and which provide service which equals or exceeds those recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes, including completion times.
- To give the best customer service possible, and in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
Based on our code of ethics, you will not be surprised to read what we value.
We Value: